Frequently Asked questions
FAQs
We’re here to answer any of your questions.
Absolutely! We know most events are held on the weekends. We are here to make your life easier.
Yes, we can deliver on most holidays with an additional fee.
It depends on what you are renting. We advise 3-6 month in advance during the spring and summer months as these can be very busy times. However, we do take rentals up to the day before as long as we have the items in stock. This excludes tents and photo booths. Those require more notice.
Yes, we do offer delivery on orders. We do require a $300.00 minimum order to deliver up to 25 miles. For orders over 25 miles, we do require a minimum of a $500.00 order. Lines do not count toward the minimum order requirement. Pricing depends on distance from our location. We can provide setup for an extra fee that would need to be discussed beforehand. Pricing will depend on the size of the project. Tent set up is always included on the large tents.
Life happens and we understand there may be reasons the rentals have to be cancelled. The cancellation for your specific event will be on the signed contract from when you booked.
Consider the number of guests, the venue layout and the type of event when determining the quantity of rentals needed. We can help with this also.
All fees are listed on our rental contract and rental policies on our website.
You sure can! You can come by anytime and see our inventory. Pictures are also available on the website.
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We’re here to answer any of your questions.